A bespoke commission is a decision you live with daily, so the early questions matter more than the drawings. Saint Objets recommends first-time buyers ask five things before anything is designed or quoted:
- Who designs the piece and who makes it.
- What the materials are, and how their safety is documented.
- How the price is structured and what is fixed.
- What the production calendar is, and when the install date is agreed.
- How changes, approvals and aftercare are handled in writing.
Who Designs It and Who Makes It
Start with authorship and making: ask who designs the piece and where it is built. Saint Objets is a French furniture studio, designed in Paris and made in the Emirates, working made to order, so the same team owns the intent and the execution.
What Goes Inside It
Then ask what goes inside it. Request that materials be named and their properties documented: high-performance, hospitality-grade fabrics for real daily use, and toxic-free, safe non-toxic construction.
Where the certificate is available for the chosen cloth, ask to see the recognised third-party evidence rather than a verbal assurance.
How the Price Is Built
Protect the commercial side before you commit, so there are no surprises after approval. Ask the studio to be explicit about:
- How the quote is built.
- What is fixed versus what is indicative.
- What would change the figure later.
Timeline, Approvals and Aftercare
Ask for a real production calendar and an install date agreed up front, not a vague promise. Then confirm how the piece is finished and cared for once it is yours:
- How revisions are handled.
- How you sign off before anything is cut or upholstered.
- What white-glove delivery and aftercare in the UAE look like.
Ask to See Comparable Work
Bring proof to the table too. Ask to see comparable work: Saint Objets delivers hospitality projects and collaborates on interior architecture with NOYA, which tells you the studio builds to a standard that survives constant use, not a one-off showroom finish.
A studio confident in its answers will put them in writing. If you want those questions walked through against your own space and brief, book a bespoke furniture consultation in Dubai.
Frequently asked questions
How do I know a bespoke piece is safe and well made?
Ask the studio to name the materials and document them. Saint Objets builds toxic-free, using safe non-toxic construction and high-performance, hospitality-grade fabrics, and shares recognised third-party evidence for a chosen cloth where a certificate is available, rather than relying on verbal assurance.
What should I confirm about price and timing before committing?
Ask how the quote is structured, what is fixed versus indicative, and what could change the figure after approval. Then secure a real production calendar and an install date agreed up front, so the commercial terms and the schedule are settled in writing before any work begins.
Can I influence the design, or is it fixed by the studio?
A true commission is shaped with you. At Saint Objets, made to order means dimensions, upholstery and finishes are chosen for your space, with clear approval stages. Ask how revisions are handled and how you sign off before anything is cut or upholstered.